Get in touch with the shop
The phone is the quickest route, and the form works fine if you'd rather write it out.
Pick up the phone and tell us about the door.
If it's easier to type it out, send the form and we'll come back to you with what the job takes.
- Monday to Friday8:00 AM to 5:00 PM
- Saturday to SundayClosed
Getting hold of us
Call (704) 960-0190. We're on the phone Monday to Friday, 8:00 AM to 5:00 PM, and the shop is on Barbee Road in Stanfield. If you catch us up a ladder, leave a message with the town you're in and what the door is doing. That gets us moving faster than a missed call with nothing on it.
What 37 homeowners said
Every quote below is a real review, word for word, from our Google profile.
I really can’t say enough good things about Ricky, his tech and Entrance Masters. When our residential gate stopped working I called them for a quote. Ricky was extremely responsive (even though he was out of town). He quickly scheduled his tech to come out and within a couple of hours he had our gate working again. He also replaced sensors on a garage door that had not been working properly for a couple of years. Once Ricky was back in town he scheduled to come back and button up a couple of loose ends and bring us some much needed clickers (we were all sharing 2) for the gate. Fantastic experience, excellent communication, skilled workmanship, extremely reasonable pricing, will definitely recommend. Entrance Masters for the WIN!!
I have been using Entrance Masters for almost 2 years, and from the first encounter the service has been absolutely fantastic. I had been having the worst issues with my garage since the recent purchase of my home, and they have been there every step of the way working to try to figure out the issue. Ricky tried every cost effective option he could before just saying you need to replace the motor, which most companies would not have. The motor was replaced a week ago along with some other updates and my garage closes and opens as it should and it is so smooth and quiet now. This company is the best and will always be my go to for anything concerning my garage!
Our garage door looks amazing and Ricky provided top notch customer service. First he was willing to communicate via calls, text and email. This it’s self is huge. So many companies today want you calling the office and email only which slows production/communication. Next he really laid out all the options and explained them in great detail. Once we narrowed down two Ricky went above and beyond really going over pros and cons of both. The install went quick and on time just as he stated. A few days after install he shoots me a text to confirm we’re happy and asked again if we needed anything else. Support you local business owner and give him a try.
Absolutely wonderful company! Ricky was extremely quick in getting back to us with a quote for our garage door and was also competitive in his pricing. He was helpful in finding options for us based on our budget. Once the garage door arrived after being ordered, he was quick to get in touch with us and to install it. Our garage door is beautiful and gives our house so much added personality. We would definitely recommend him and his company to others looking to replace/put in a new garage door or also for routine maintenance!
Tim Johnson repaired our garage door today. He went directly to the problem and fixed it. Then, he serviced moveable parts with lubricant. During all of this he talked with my wife and I explaining the various aspects of good garage door maintenance. His service was beyond expectations. (We have been caught before with service people and it makes you wary). Tim Johnson spoke highly of his boss and it means that we are going to mention Entrance Masters to all our neighbors. It was a very good experience. Thank you, Tim.
We interviewed two garage door companies...the prices were very close however we chose Entrance Masters Garage Door and Gate Co. after reading great reviews and was important that they are local. We had many questions and they kindly and quickly responded. Also the delivery was on time and install quick. We have planned for a garage door for 20+ years and they helped us make our dream come true..They are wonderful folks to work with and I highly recommend......Sharon and Steve T.
Almost always a torsion spring. It sits wound tight on a bar above the doorway and carries the weight of the whole door, so once it snaps the door is dead weight on the track. Do not keep pressing the wall button to force it up, because burning out a motor on top of a broken spring turns one repair into two.
No. The estimate is free, and we'd rather measure the opening in person than guess at it on the phone. Openings around Stanly County aren't all builder standard, and older brick ranches throw up odd widths and low headroom all the time.
Depends what's wrong with it. Springs, cables, rollers and openers are all worth replacing on a door that's otherwise sound. Once the bottom panels have rusted through, or the door got hit hard enough to twist the track, your money does more in a new one, and you'll hear which side of that line you're on.
Monday to Friday 8:00 AM to 5:00 PM; Saturday to Sunday Closed. Outside those hours use the form and we answer the next working day.
We cover garage door installation, garage door repair, garage door openers, springs and cables, gate automation and repair and maintenance and tune ups. Every one of them has its own page with what is included.
We work in Stanfield, Midland, Fairview, Unionville, Albemarle, Concord, Indian Trail, Monroe, Matthews and Kannapolis. If you are just outside that, call and ask, we will tell you straight.