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Garage Door Installation by Entrance Masters
Stanfield garage doors

Every door measured in the opening it fills

The old door and track come out, the opening gets checked while it is empty, and the new door goes up on new track and new rollers. Nothing gets ordered until somebody has stood in your garage with a tape.

How an install day actually goes

The old door comes off first, section by section, with the counterbalance let all the way down before a single bolt gets touched. Then the track comes out and the opening gets a proper look. Jambs get checked for rot at the bottom where water sits, and the header gets checked for sag. New track goes up plumb, the bottom section goes in and gets leveled, and every section after that lands on one that is already true. Get the first section wrong and the top of the door will show it.

New hardware goes on with the door, not the old set cleaned up and put back. Hinges wear at the pin, rollers wear at the stem, and a used roller in a new track will tell you about it every time the door moves. The counterbalance gets sized to the door that actually got hung, because an insulated steel door and a light single-layer one do not weigh the same, and a spring that is close enough is not sized. A door balanced right will hold wherever you stop it by hand.

Before we pull out of the drive the door gets run up and down under power, the travel and the force get set, and the reverse gets tested against something solid on the floor. The weather seal at the bottom gets cut to the width of the opening instead of jammed in short, and the old door and the old track leave with us. Then you get walked through the release, what the lock does, and what the door should sound like so you know when it stops sounding like that.

  • Opening measured on site before anything is ordered
  • Old door and track hauled away
  • New track and new rollers with every door
  • Counterbalance sized to the door you picked
  • Balance checked by hand before we leave

Why the opening gets measured first

A garage door is not a stock part you pick off a shelf and slide in. The opening decides everything: the width and height of the door, how much room sits above the header for the track to turn, how much space runs back to the wall, and whether the side room will take a track and a spring at all. Two houses on the same road can want two different setups. That is why nothing gets ordered off a phone call, and why somebody comes out with a tape.

When the measuring gets skipped, the door shows up close instead of right, and close gets fixed with shims and trim on install day. You end up with a gap down one side that daylight comes through, or a door that catches the header, or a track shimmed out so far the rollers ride on the edge. None of that shows the day it goes in. It shows in February when the wind comes across the field and finds the gap, and again when the rollers start to bind.

The visit is also where the door itself gets settled. Insulated or not, a flat steel face or a carriage look, glass across the top section or a solid door, and what a color is going to do sitting next to brick that has been weathering on that house for a long while. Chelsea Cole wrote that "Our garage door is beautiful and gives our house so much added personality." A door is the biggest moving thing on the front of most houses out here, so it is worth taking the time to choose.

What the weather does to a new door

Summer here runs hot and wet for months, and a garage that faces west takes sun on the door face all afternoon. Steel expands, the seal at the bottom softens and takes a set, and any place the panels are not sitting square starts to work against itself a little every day. An uninsulated door on an attached garage will push that heat straight into the room behind it, which matters more than people think when that room shares a wall with the house.

Winter does the opposite and does more damage. We do not get long freezes, we get the kind that come in overnight and let go by lunch, over and over. Water runs under the bottom seal, freezes to the slab, and the door tears the seal loose the first time it lifts. Cold also stiffens the grease in the track and takes a little lift out of a spring, so a door that is only just balanced in September starts complaining in January. Balance it right at install and that never comes up.

So a new door has to be set up for both. The bottom seal gets fitted to the actual slab, which on an older garage is rarely flat and often slopes toward the drive from settling. Where the concrete has dropped at one corner, that gets dealt with on install day instead of leaving a wedge of daylight for a snake to find. Insulated doors get the jamb seal run properly too, because insulation in the panels does nothing if air is walking around the outside of them.

How the house changes the install

A lot of what we hang around Stanfield goes on brick ranches built when a single bay on the side of the house was plenty. Those openings are often framed in wood that has been sitting behind a brick return for decades, and the bottom foot of the jamb is where the rot lives. You cannot bolt new track to soft wood and expect it to hold. That gets cut out and replaced before the door goes up, and it is better to find it with the old door already off than a year later.

Newer builds in Union and Cabarrus counties are a different job. The double door faces the street, so the door is most of what anybody sees driving past, and the framing is still straight because it has not had time to move. Those openings usually give you headroom and side room to work with, so there is more choice about how the door gets set up. They also put every mistake out where the road can see it, which is a good reason to take longer on the top section.

Then there are shop buildings and barns out toward Albemarle. Metal buildings and pole barns move more than a house does, the openings run wider, and the jamb is often a post instead of a framed wall, so the track has to be anchored into something that will actually take the load. Detached garages bring their own thing: no power run to the ceiling yet, and a slab poured at whatever height the ground happened to be that week. Both get sorted before the door goes up, not after.

How you know it was hung right

The tell is sound. A door hung true on new rollers runs quiet, and quiet is what people notice first when they have been living with one that banged. The other tell is the gap. Stand inside with the lights off in the middle of the day and look around the edge of the closed door. You want a thin even line across the top and nothing down either side. Daylight at one corner means the door is out of square, and it will only open up from there.

The look is the part you live with. A door is a big flat plane on the front of a house, so panel style and color change how the whole front reads, especially on a brick ranch where nothing else has changed in decades. Alli Bell wrote about hers, "It is beautiful and we love it." That is the reaction worth aiming at, and it comes from picking the door against the actual brick and the actual trim, in daylight, standing in the drive, rather than off a screen.

We have a 4.9 rating from 37 Google reviews and the shop is on Barbee Road in Stanfield, close enough to most of these jobs that we are not strangers to the road. Cameron Harrington wrote, "He was able to get me exactly what I was needing for a replacement garage door." That is the whole job on an installation: work out what the opening and the house need, order that, and hang it so nobody has to think about it again.

Get a new door measured up

Call (704) 960-0190 and somebody will come out and put a tape on the opening.

Reviews

What 37 homeowners said

Every quote below is a real review, word for word, from our Google profile.

4.937 Google reviewsRead them on Google
I really can’t say enough good things about Ricky, his tech and Entrance Masters. When our residential gate stopped working I called them for a quote. Ricky was extremely responsive (even though he was out of town). He quickly scheduled his tech to come out and within a couple of hours he had our gate working again. He also replaced sensors on a garage door that had not been working properly for a couple of years. Once Ricky was back in town he scheduled to come back and button up a couple of loose ends and bring us some much needed clickers (we were all sharing 2) for the gate. Fantastic experience, excellent communication, skilled workmanship, extremely reasonable pricing, will definitely recommend. Entrance Masters for the WIN!!
Victoria BreeceFebruary 2022Verified Google review
I have been using Entrance Masters for almost 2 years, and from the first encounter the service has been absolutely fantastic. I had been having the worst issues with my garage since the recent purchase of my home, and they have been there every step of the way working to try to figure out the issue. Ricky tried every cost effective option he could before just saying you need to replace the motor, which most companies would not have. The motor was replaced a week ago along with some other updates and my garage closes and opens as it should and it is so smooth and quiet now. This company is the best and will always be my go to for anything concerning my garage!
Shannon HunterApril 2024Verified Google review
Our garage door looks amazing and Ricky provided top notch customer service. First he was willing to communicate via calls, text and email. This it’s self is huge. So many companies today want you calling the office and email only which slows production/communication. Next he really laid out all the options and explained them in great detail. Once we narrowed down two Ricky went above and beyond really going over pros and cons of both. The install went quick and on time just as he stated. A few days after install he shoots me a text to confirm we’re happy and asked again if we needed anything else. Support you local business owner and give him a try.
Ramsey SpeightsAugust 2020Verified Google review
Absolutely wonderful company! Ricky was extremely quick in getting back to us with a quote for our garage door and was also competitive in his pricing. He was helpful in finding options for us based on our budget. Once the garage door arrived after being ordered, he was quick to get in touch with us and to install it. Our garage door is beautiful and gives our house so much added personality. We would definitely recommend him and his company to others looking to replace/put in a new garage door or also for routine maintenance!
Chelsea ColeOctober 2020Verified Google review
Tim Johnson repaired our garage door today. He went directly to the problem and fixed it. Then, he serviced moveable parts with lubricant. During all of this he talked with my wife and I explaining the various aspects of good garage door maintenance. His service was beyond expectations. (We have been caught before with service people and it makes you wary). Tim Johnson spoke highly of his boss and it means that we are going to mention Entrance Masters to all our neighbors. It was a very good experience. Thank you, Tim.
Lyn BartlettMarch 2022Verified Google review
We interviewed two garage door companies...the prices were very close however we chose Entrance Masters Garage Door and Gate Co. after reading great reviews and was important that they are local. We had many questions and they kindly and quickly responded. Also the delivery was on time and install quick. We have planned for a garage door for 20+ years and they helped us make our dream come true..They are wonderful folks to work with and I highly recommend......Sharon and Steve T.
Sharon ThornburgDecember 2024Verified Google review

Measured on site, hung on new hardware

Questions

Questions about this.

(704) 960-0190

Yes, always. Somebody comes out, puts a tape on the opening, and checks the headroom above it and the room running back to the wall. A door ordered off a phone call is a door that gets shimmed into place on install day.

It leaves with us, along with the old track and hardware. You should not be left with sections leaning against the side of the garage or bent track lying by the drive. The opening gets cleaned up before we go.

That is a good part of what we do around Stanfield. The thing to watch on those is the wood jamb sitting behind the brick return, because the bottom of it is usually where the rot has got to. If it is soft it gets cut out and replaced before any new track goes on it.

It depends what is behind it. On an attached garage backing onto a room you actually use, insulation earns its keep, because sun on a steel door all afternoon here pushes heat straight through. On a detached shop it matters a lot less.

Usually, if it is in good shape and the new door is not much heavier than what came off. It gets reconnected, and the travel and force get set to the door that is actually hanging there now. Going from a light single-layer panel to an insulated door is the case worth talking through first.

Almost none of them are once a house has been standing a while, so no. The track still goes on plumb, and the door gets set to the opening with the shimming done at the jamb rather than forced into the track. Where a slab has dropped in one corner, the bottom seal gets handled so no wedge of daylight is left.

Contact

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Shop14835 Barbee Rd, Stanfield, NC 28163
Hours
  • Monday to Friday8:00 AM to 5:00 PM
  • Saturday to SundayClosed

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